Publications

Abstract

Increasing evidence suggests that interlocutors use visual communicative signals to form predictions about unfolding utterances, but there is little data on the predictive potential of facial signals in conversation. In an online experiment with virtual agents, we examine whether facial signals produced by an addressee may allow speakers to anticipate the response to a question before it is given. Participants (n = 80) viewed videos of short conversation fragments between two virtual humans. Each fragment ended with the Questioner asking a question, followed by a pause during which the Responder looked either straight at the Questioner (baseline), or averted their gaze, or accompanied the straight gaze with one of the following facial signals: brow raise, brow frown, nose wrinkle, smile, squint, mouth corner pulled back (dimpler). Participants then indicated on a 6-point scale whether they expected a “yes” or “no” response. Analyses revealed that all signals received different ratings relative to the baseline: brow raises, dimplers, and smiles were associated with more positive responses, gaze aversions, brow frowns, nose wrinkles, and squints with more negative responses. Qur findings show that interlocutors may form strong associations between facial signals and upcoming responses to questions, highlighting their predictive potential in face-to-face conversation.

Abstract

Repair is a core building block of human communication, allowing us to address problems of understanding in conversation. Past research has uncovered the basic mechanisms by which interactants signal and solve such problems. However, the focus has been on verbal interaction, neglecting the fact that human communication is inherently multimodal. Here, we focus on a visual signal particularly prevalent in signalling problems of understanding: eyebrow furrows and raises. We present, first, a corpus study showing that differences in eyebrow actions (furrows versus raises) were systematically associated with differences in the format of verbal repair initiations. Second, we present a follow-up study using an avatar that allowed us to test the causal consequences of addressee eyebrow movements, zooming into the effect of eyebrow furrows as signals of trouble in understanding in particular. The results revealed that addressees’ eyebrow furrows have a striking effect on speakers’ speech, leading speakers to produce answers to questions several seconds longer than when not perceiving addressee eyebrow furrows while speaking. Together, the findings demonstrate that eyebrow movements play a communicative role in initiating repair during conversation rather than being merely epiphenomenal and that their occurrence can critically influence linguistic behaviour. Thus, eyebrow movements should be considered core coordination devices in human conversational interaction.

Abstract

Despite the importance of greetings for opening social interactions, their multimodal coordination processes remain poorly understood. We used a naturalistic, lab-based setup where pairs of unacquainted participants approached and greeted each other while unaware their greeting behavior was studied. We measured the prevalence and time course of multimodal behaviors potentially culminating in a handshake, including motor behaviors (e.g., walking, standing up, hand movements like raise, grasp, and retraction), gaze patterns (using eye tracking glasses), and speech (close and distant verbal salutations). We further manipulated the visibility of partners’ eyes to test its effect on gaze. Our findings reveal that gaze to a partner's face increases over the course of a greeting, but is partly averted during approach and is influenced by the visibility of partners’ eyes. Gaze helps coordinate handshakes, by signaling intent and guiding the grasp. The timing of adjacency pairs in verbal salutations is comparable to the precision of floor transitions in the main body of conversations, and varies according to greeting phase, with distant salutation pair parts featuring more gaps and close salutation pair parts featuring more overlap. Gender composition and a range of multimodal behaviors affect whether pairs chose to shake hands or not. These findings fill several gaps in our understanding of greetings and provide avenues for future research, including advancements in social robotics and human−robot interaction.

Abstract

When engaged in spoken conversation, speakers convey meaning using both speech and visual signals, such as facial expressions and manual gestures. An important question is how information is distributed in utterances during face-to-face interaction when information from visual signals is also present. In a corpus of casual Dutch face-to-face conversations, we focus on spoken questions in particular because they occur frequently, thus constituting core building blocks of conversation. We quantified information density (i.e. lexical entropy and surprisal) and the number and relative duration of facial and manual signals. We tested whether lexical information density or the number of visual signals differed between the first and last halves of questions, as well as whether the number of visual signals occurring in the less-predictable portion of a question was associated with the lexical information density of the same portion of the question in a systematic manner. We found that information density, as well as number of visual signals, were higher in the first half of questions, and specifically lexical entropy was associated with fewer, but longer visual signals. The multimodal front-loading of questions and the complementary distribution of visual signals and high entropy words in Dutch casual face-to-face conversations may have implications for the parallel processes of utterance comprehension and response planning during turn-taking.

Abstract

During conversation, speakers coordinate and synergize their behaviors at multiple levels, and in different ways. The extent to which individuals converge or diverge in their behaviors during interaction may relate to interpersonal differences relevant to social interaction, such as empathy as measured by the empathy quotient (EQ). An association between interpersonal difference in empathy and interpersonal entrainment could help to throw light on how interlocutor characteristics influence interpersonal entrainment. We investigated this possibility in a corpus of unconstrained conversation between dyads. We used dynamic time warping to quantify entrainment between interlocutors of head motion, hand motion, and maximum speech f0 during question–response sequences. We additionally calculated interlocutor differences in EQ scores. We found that, for both head and hand motion, greater difference in EQ was associated with higher entrainment. Thus, we consider that people who are dissimilar in EQ may need to “ground” their interaction with low-level movement entrainment. There was no significant relationship between f0 entrainment and EQ score differences.