I see how you feel: Speakers’ gestures help people to understand their pain
Pain is a frequent feature of medical consultations and must
be communicated effectively if health care providers are to
understand the experience and provide treatment. However,
pain is difficult to verbalise and spoken pain descriptions are
subject to misinterpretation (Schott, 2004). It is well known
that when we speak we also produce co-speech hand ges-
tures, and during pain communication these gestures have
been found to depict aspects of pain that are not contained
in the accompanying speech, such as location, sensation and
cause of pain (Rowbotham et al., 2012, 2013a, 2013b). Al-
though recipients are known to be able to comprehend the
information contained in gestures produced during descrip-
tions of concrete entities and events (see Hostetter, 2011 for
a review), it is not yet known whether this is the case for sub-
jective experiences such as pain. We investigated whether un-
trained observers are able to glean any additional information
from the gestures that accompany spoken pain descriptions,
and whether this can be enhanced through a short instruction
session on co-speech gestures. Participants (n = 30 per condi-
tion) viewed 20 short video clips (mean length = 7.5 seconds)
of pain descriptions under one of three presentation condi-
tions: 1) Speech Only, 2) Speech and Gesture, or 3) Speech
and Gesture plus Instruction (a short presentation, prior to the
video clips, explaining what co-speech gestures are and the
types of pain information they can depict). Following each
clip, participants provided a free-text description of the pain
and a “traceable additions” analysis (Kelly et al., 2002) was
used to assess whether participants’ descriptions contained
any information that was uniquely contained in gestures in
the original clips. Participants who had received instruction in
co-speech gestures (Speech and Gesture plus Instruction con-
dition) obtained the most information from gestures, while
those who did not have access to gestures (Speech Only con-
dition) obtained the least. There were no differences in the
amount of information obtained from speech across the con-
ditions, suggesting that neither having access to gestures nor
being instructed to attend to these has any detrimental effect
on pain understanding. These results suggest that attending
to the speaker’s gestures during pain communication can en-
hance the recipients understanding of this subjective experi-
ence. These findings have important implications for com-
munication in medical settings, suggesting that health care
professionals may benefit from training in co-speech gestures
in order to improve their understanding of patients’ pain ex-
periences
Publication type
TalkPublication date
2014
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